Step One

The first call.

When you call Ebb Tide, you'll talk to a real person on our admissions team — not a call center, not a robot. The conversation is confidential, and there's no obligation to do anything afterward.

We'll ask some basic questions about what you're using, how long, what's been going on, and what you're hoping to do about it. Then we'll verify your insurance, talk through what care might look like, and answer any questions you have.

If we're not the right fit, we'll tell you honestly. And we'll point you somewhere that is.

A quiet, welcoming space for a first conversation about treatment

Front entrance of the Ebb Tide residence — covered walkway, landscaping, welcoming approach

Step Two

Coming in.

For most clients, admission can happen within twenty-four to forty-eight hours of the first call. Sometimes the same day. The exact timing depends on your situation, your insurance verification, and what level of care fits.

Before you arrive, we'll send you a short list of what to bring and what not to bring. You don't need much. We have everything you'll need for daily life on-site.

Step Three

Your first day.

This is where the landing happens.

A clinical assessment in the morning with our medical team. A walk-through of the facility, the schedule, and the people you'll be spending the next stretch of time with. A meal. A bed. A first night.

For most clients, the first twenty-four hours are about decompression as much as anything else. The harder work starts the next day. Day one is for landing.

Family

When family is part of it.

Addiction affects everyone in the family, not just the person who's using. With a client's consent, we work with families throughout the treatment process — keeping them informed, involving them in family therapy where appropriate, and helping them understand what their loved one is going through.

We also help families understand what they can and can't do. Recovery is the client's work. But the people around them play a real role — and we help them understand what that looks like in practice.

Courtyard walkway at the Ebb Tide residence — calm outdoor space for reflection

What to Bring

A short list.

Bring

Comfortable clothes for 7–14 days
Toiletries (no alcohol-based products)
Insurance card
Photo ID
Prescribed medications in original bottles
Notebook and pen
Books or reading material
A small amount of cash
Eyewear (glasses or contact lens supplies)

Don't Bring

Alcohol or drugs
Weapons of any kind
Mouthwash or products containing alcohol
Valuables (jewelry, expensive watches)
Electronics beyond a basic phone
Food or outside beverages
Large amounts of cash

Ready When You Are

Ready when you are.

The first call is the hardest part. Once you've made it, the rest is easier than you think.

Call (561) 567-0551 Verify Insurance